(Remote) Front Desk Receptionist

PT Pratama Abadi · 📍 Medan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 6.000.000 per month
PT Pratama Abadi is looking for a dedicated Front Desk Receptionist to join our team. This remote position offers a competitive salary and a collaborative work environment. The ideal candidate will be responsible for managing guest communications and ensuring a positive guest experience. If you are organized, detail-oriented, and have excellent communication skills, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure,Answer and direct phone calls and emails,Maintain accurate guest records and check-in/check-out procedures,Handle guest complaints and resolve issues promptly,Coordinate with other departments to ensure smooth operations,Maintain a clean and organized reception area,Provide information about the hotel's amenities and services,Assist with administrative tasks as needed

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in a front desk or receptionist role,Bachelor's degree in Hospitality, Business Administration, or related field,Excellent communication and interpersonal skills,Strong organizational and multitasking abilities,Proficiency in using office software and communication tools,Ability to work well under pressure and meet deadlines,Familiarity with local laws and regulations related to hospitality,Ability to work independently and as part of a team

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementAttention to detailMultitaskingAdaptability
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