Assistant Store Manager F&B - Makassar

Join Erajaya as an Assistant Store Manager F&B in Makassar and play a pivotal role in driving operational excellence and customer satisfaction in our dynamic food and beverage retail environment. This is a fantastic opportunity for a motivated professional to take the lead in managing daily operations, training staff, and ensuring top-notch service at our stores. With Erajaya's commitment to delivering exceptional customer experiences, you'll be part of a team that values innovation, teamwork, and continuous improvement.

As an Assistant Store Manager F&B, you'll be responsible for overseeing the smooth operation of our stores, from inventory management and sales targets to staff training and customer service. You'll work closely with our team to ensure that every customer leaves satisfied, and that our stores run efficiently and profitably. With a focus on continuous improvement and a passion for excellence, you'll thrive in this role and contribute significantly to Erajaya's success.

In this role, you'll use tools like Salesforce for inventory and sales tracking, and Microsoft Office Suite for reporting and documentation. You'll also have the opportunity to develop your leadership skills and gain valuable experience in a fast-paced retail environment.

📋 Tanggung Jawab Pekerjaan

• Oversee daily store operations, including inventory management, sales targets, and staff scheduling.
• Train and develop store staff to ensure high levels of customer service and product knowledge.
• Monitor and report on store performance, including sales, customer satisfaction, and operational efficiency.
• Manage supplier relationships and negotiate contracts to ensure optimal product availability and pricing.
• Ensure compliance with health and safety regulations, as well as company policies and procedures.
• Participate in store improvement initiatives and contribute to the development of new products and services.
• Build and maintain strong relationships with customers and community stakeholders.
• Stay up-to-date with industry trends and best practices to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in a retail management or leadership role, preferably in the F&B industry.
• Proven track record of achieving sales targets and driving operational excellence.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Proficiency in using Salesforce and Microsoft Office Suite.
• Valid driver's license and the ability to drive a company vehicle.
• Strong problem-solving and decision-making skills.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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